Terms & conditions
1) Deposit & Payment
A 20% Deposit payment for the lodge is required at the time of booking/confirmation of booking. If the booking is made within 6 weeks of the date of Arrival Date then full payment is required immediately. Payment is preferred by bank transfer.
Where an initial Deposit is paid, the Balance must be paid prior to 6 weeks of the Arrival Date,
2) Doggie Rules
Up to two dogs are permitted with our prior consent and are to be kept under control and on leads at all times. The only exception being within the exercising fields where care must be taken if there are any livestock in the adjoining field. All dog poop must be removed immediately and placed in the dedicated bin. If you require disposal bags we are happy to provide them.
Dogs are permitted in the bedrooms preferably in their own beds or if on the beds with a throw or cover under them.
Pets must not be left in the property unsupervised as this can result in considerable damage to the property and distress to the pet. We accept no responsibility for their safety.
3) Lodge Check-in / Check-out times
Access to the lodge will be after 4pm (16:00hrs) on your day of arrival, please do not arrive early without prior notification or permission as the property will not be ready. To allow time for cleaning and servicing, the property must be vacated by 10am (10:00hrs) on the day of departure unless otherwise agreed by us. When leaving the property is to be locked and the keys returned in accordance with the instructions given to the Occupier.
4) Breakages & Cleanliness
Our property is made available for letting on the understanding that it will be left clean and tidy upon your departure, in the same state of cleanliness and general order in which it was found. At the time of checkout all bed linen and towels must be placed into the laundry bags provided, all personal items removed from the property and all waste removed from inside the property and placed in the dustbins provided.
Occupiers are not permitted to move any furniture or equipment without prior written consent from the Owners. In the event of such permission being granted, it is the Occupier’s responsibility to return the same to its original position before checkout. Under no circumstances must any furniture or equipment for use inside the property, be moved outside.
In the event of breakages and/or damage, the incident must be reported to us as soon as is practical. Any losses or monies owed to the Owners will be taken from a security deposit. If no security deposit is taken (or the security deposit amount is insufficient), the Owners shall be entitled to make an additional charge and the Occupier will be liable for the payment of those additional charges.
An additional charge may also be made if extra cleaning is necessary as a result of the property being left in a dirty condition upon the Occupier’s departure. Any items shall be replaced at equal value.
5) Behaviour
It is your responsibility to ensure that you and anyone in your group does not behave in a way which causes offence or danger to others or which risks damage to property belonging to others. In such circumstances the Owners have the right to terminate your Booking, in which case the Owners’ responsibility to you ceases immediately and there can be no refunds, no payment of compensation and no reimbursement of any cost or expenses you may incur as a result. Further, you will be liable to reimburse the Owners for any expenses whatsoever they incur as a result of your behaviour.
The Occupier must not assign, underlet or part with the hired property or any part of it. It may only be shared with the guests whose names are provided prior to the Arrival Date. The Occupier shall use the hired property for the purpose of a private holiday residence for the maximum number of agreed persons only and not for any other purpose whatsoever.
The Occupier must not use the property or any part of it for any improper, immoral or illegal purposes. The Occupier shall ensure that the property is securely locked when not occupied during the period of the holiday let
6) Smoking Policy
There is a strict no smoking policy anywhere in the lodge or decking area.